Ask the Internetz

13 Responses to “Ask the Internetz”

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• kactus

  04.13.2007 at 11:55 pm

  I haven’t found that to be true. Netflix is usually really really fast. Blockbuster sucks, though.
• Jennifer

  04.14.2007 at 12:21 am

  Not really. If you’ve been getting a lot of movies in and out of the mail really fast for awhile, they’ll take an extra day to mail it back out (they give priority to people who haven’t had as many movies out), but that can be easily combated if you don’t send in your movies so fast for awhile.
• Bil Browning

  04.14.2007 at 1:15 am

  Yeah, I have to agree – I haven’t found this to be true. I know that Jennifer is right about the policy though. If you’re not a frequent user you get a higher priority over heavy users. (Because people who pay you every month for little to no reason are the best customers possible! Gotta keep them happy!)

  I’ve noticed too that it depends on where your movie is being sent to… I live in Indy and some of mine stay here in town, others go to Bowling Green KY, Cincinnati, or St. Louis sometimes. And wherever you’re sending it back to is where it came from, so a St. Louis movie will take longer to get to me than one from Indy.
• Auguste

  04.14.2007 at 1:47 am

  Blockbuster sucks, though.

  Not in my experience. When you add in the in-store return, I’ve gotten movies within about thirty-six hours from hand-in (when the stars are aligned.)
• Lynn Gazis-Sax

  04.14.2007 at 2:01 am

  I’ve mostly found their turnaround to be pretty fast; we did have a mysterious slower turnaround patch back in the beginning of January, though.
• maisnon

  04.14.2007 at 2:17 am

  I’ve found Netflix to be super-speedy (but I’m also about 25 miles from my distribution center.

  Re: Blockbuster, two friends have complained that they don’t get movies at the top of their queues – they’ll randomly get movies from much further down. (And yes, I understand that will happen sometimes, with either service.)
• Robert

  04.14.2007 at 3:36 am

  We are HEAVY Netflix users; a rare week without five or six movies shuttling back and forth. They’ve always been very quick, although since the local distribution center is 50 miles away along a major arterial interstate highway, they’d have to really be slow for us to notice. It isn’t unusual for discs to go out of our mailbox on Monday and be replaced by Thursday.
• Nicole J

  04.14.2007 at 6:25 am

  I found that the longer you are a member the less likely you are to get a ‘new release’ right away, even if it’s at the top of your queue. Generally that is only with new releases and not with older movies. Plus, we are *heavy* Netflix users, so they may give priority to others who aren’t.
• Kyso K

  04.14.2007 at 10:59 am

  two friends have complained that they don’t get movies at the top of their queues – they’ll randomly get movies from much further down. (And yes, I understand that will happen sometimes, with either service.)

  I have netflix, and I usually get my movies pretty fast, but then I can keep one hanging around for up to two weeks while thinking everyday, I should put that in the mail.

  My roommate has blockbuster and he’s currently in a state of seething rage because they sent him the second disc of a two-disc set before the first. Not sure if the movie is two discs or if they sent him an extras disc for a movie he hasn’t seen.
• mythago

  04.14.2007 at 1:53 pm

  You may be hearing something from the lawsuit against Netflix, where they admitted that they had faster turnarounds for “light” users than “heavy” users.
• Marcy

  04.15.2007 at 12:07 am

  Yeah, I had Netflix for a while some years ago. I had determined that if you watched a movie and sent it back right away, you’d make out like a bandit compared to people who let movies sit around. Apparently, Netflix figured that out, too, so they purposely slowed down the speed on heavy users. Then the bastards go sued, so they settled and then made it sound in the press as if they were being nice to the poor dolts who never remember to return their movies. They’re just keeping heavy users from getting the most value from it.

  I didn’t want to go back to them, ever. There is an outfit here called dvds4u.com, but when I looked up all the things I was interested in (DVD’s of old TV shows), they didn’t have it, but Netflix did, so I went back. I’ve been getting the videos in a fairly timely manner so far, but I did have a spate when I was like, “WTF? I swear it’s been a week since I sent those movies back.”
• BLou

  04.15.2007 at 2:27 pm

  I read in the local paper that McDonald’s is going to start renting DVDs.
• WeaverRose

  04.15.2007 at 9:03 pm

  I have a 3 disc subscription to Netflix and if I mail them in on Monday I get the 3 at the top of my que by Wednesday mostly and sometimes Thursday. I’ve never had them send them to me out of order. I live very near their Lansing distribution area. The only problem I’ve ever run into is the occassional damaged DVD but they make good on those quickly when I report them. I’ve had a few periods where they were a day or 2 slower, but not often.

  I guess I’m an ideal Netflix customer ’cause I’m all the time recommending them to my friends.